FAQ

1. What types of products do you offer?
We offer a variety of 3D-printed items, including custom ashtrays, figurines, lighter sleeves, and branded items like logos. We also feature stylish apparel, such as hoodies, in various colors and designs.

2. How are your 3D-printed products made?
Our products are crafted using high-quality 3D printing technology, allowing us to create intricate, durable designs that reflect modern style and creativity.

3. Can I customize a 3D print?
Yes, we offer customization options for certain products, like custom logos. If you're interested in a custom design, feel free to contact us, and we’ll do our best to bring your idea to life.

4. What is the processing time for orders?
Typically, orders are processed within 2-4 business days. Custom or bulk orders may take additional time based on the complexity of the design.

5. Do you ship internationally?
Yes, we do! Shipping times and costs may vary based on your location, so please check our shipping policy at checkout for specific details.

6. What is your return policy?
We accept returns on items that are unused and in their original condition. Please initiate returns within 14 days of receiving your order. Custom orders are final sale and cannot be returned.

7. Can I place a bulk order for custom products?
Absolutely! We offer bulk order options for businesses or events. Contact us directly to discuss your requirements and to receive a quote.

8. How do I care for my 3D-printed products?
To keep your 3D-printed items looking their best, avoid exposure to extreme heat and clean gently with a soft, damp cloth if necessary.

9. How do I contact customer support?
You can reach us via our Contact page or email us directly. We’re here to help with any questions or special requests.

10. Are the hoodies true to size?
Yes, our hoodies are designed to fit true to size. However, if you prefer an oversized look, consider ordering one size up. Refer to our size chart for more details.